The week strip: why we dropped the month calendar
People book physio for this week or next. A month view made them scroll past four weeks they never wanted.
6 min
Ilse Vos
The old booking flow opened on a month calendar. It looked complete and it tested well in the office. In the clinics it was the step where a third of people gave up.
What we saw
Almost every booking was for the next ten days. People opened the month, scrolled, lost their place and went back to the phone.
What we built
A strip of six days with a dot under each day that still has room. Further dates sit behind one tap. The picker became the shortest screen in the flow.
What changed
Time to book halved, and the question we heard most at the front desk stopped coming.